What does HE mean?
The water heater or its sensor is not working as expected. Also HC.
Common causes
- Failed heating element
- Faulty thermistor
- Wiring or control fault
What you can safely check
- Power-cycle the washer
- Try a cold-water cycle; if the code persists, schedule service
Safety first. Unplug the appliance (and shut off gas or water where relevant) before inspecting it. Codes and procedures vary by model — check your owner’s manual.
When to call a technician
If the code comes back after these checks, or you see leaks, burning smells or tripped breakers, stop using the washer and schedule a technician. Our team repairs Samsung washers every week.
Frequently Asked Questions
What does Samsung washer error code HE mean?
The water heater or its sensor is not working as expected. Also HC.
How do I fix Samsung code HE?
Power-cycle the washer. Try a cold-water cycle; if the code persists, schedule service.
When should I call a technician?
If the code comes back after these checks, or you see leaks, burning smells or tripped breakers, stop using the washer and schedule a technician. Our team repairs Samsung washers every week.
Other Samsung washer codes
3CMotor error4CWater supply error5CDrain errorDCDoor/lid errorLCWater leak / level errorSdToo many sudsUEUnbalanced load
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Updated Oct 29, 2026