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ZR Master · Bay Area Service

Appliance Repair Across the Bay Area

From San Jose and Sunnyvale to Palo Alto and Fremont, get appliance repair at your home in our Bay Area service region. Serving Silicon Valley, the Peninsula and nearby communities.

Free Diagnostic With Repair

$75 diagnostic fee for the first appliance. Waived when you approve that appliance’s repair.

See pricing & full terms
PeninsulaSouth Bay / Silicon ValleyFremont & Newark

THE ZR MASTER REPUTATION

Real reviews. Across the web.

One company. Two service regions. A combined look at reviews for our Sacramento and Bay Area profiles.

4.9/ 5Combined customer rating
392REVIEWS, COMBINED.Google, Housecall Pro, BBB, Angi / HomeAdvisor

Current-location profiles · Checked November 1, 2026 · Source breakdown below

See the sources & how we count

This summary covers the sources displayed above, rather than every review platform. The rating is a review-count-weighted average of those published platform scores, rounded to one decimal. All ratings in each included source total are used, including lower ratings. Counts are published review entries, not unique customers.

ProfileScore / 5PublishedCounted
Google · Sacramento Area4.9266266
Google · Bay Area52323
Housecall Pro4.62121
Better Business Bureau4.886767
Angi / HomeAdvisor52015
  • Housecall Pro: Full native review count and score, including lower ratings. The testimonial widget is a selected collection.
  • Better Business Bureau: Customer-review score, not the BBB letter grade. The corporate profile covers both locations and is counted once.
  • Angi / HomeAdvisor: One shared dataset. Five entries explicitly labelled Google Review are already represented in Google and are excluded here. The remaining 15 are all rated 5/5.

Historical closed or out-of-region profiles and sources whose current totals could not be verified are outside this snapshot. Angi and HomeAdvisor are counted as one dataset; the five identified Google imports are excluded from its contribution. Customers may independently review us on more than one platform.

Clear pricing. Your choice.

Free Diagnostic With Repair

Our $75 service call and diagnostic fee is waived when you approve the repair for that appliance. You pay for the repair labor and parts.

One Visit. Multiple Appliances.

Have more than one appliance that needs attention? Save on additional diagnostics during the same visit at the same address.

Service call & diagnostic pricing per appliance
ApplianceFee
First appliance$75
Second appliance$49
Third appliance$39
Fourth and each subsequent appliance$29
Each diagnostic fee is waived separately when you approve the repair for that specific appliance.

Approving one repair does not waive diagnostic fees for the other appliances. If you decline a repair, that appliance’s diagnostic fee still applies.

Example: We diagnose two appliances and you approve only the first repair. The first diagnostic fee is waived; the second appliance’s $49 diagnostic fee still applies.

Preventive Appliance Inspections

$20per appliance

Your appliance doesn’t have to break down before it deserves attention. A preventive inspection helps identify maintenance needs while it’s still working normally.

  • During your scheduled service or repair visit: $20 per appliance. No minimum — inspect 1, 2 or more appliances.
  • Inspection-only visit: minimum 3 appliances at the same address — $60 minimum, plus $20 for each additional appliance.
If maintenance is needed and you approve it, we waive the $20 inspection fee for that specific appliance. Maintenance is charged separately.

Approving maintenance for one appliance does not waive inspection fees for the others.

Inspection or diagnosis? Preventive inspections are for appliances operating normally with no reported problems. A malfunction or specific complaint requires diagnosis at the diagnostic rates listed here.

Fault found during a preventive inspection?

The $20 inspection fee is replaced by the applicable diagnostic fee for that appliance in the table above. The two fees are never added together. For the first appliance, diagnosis costs $75 total, not $95.

If you approve the repair for that appliance, we waive its diagnostic fee. There is no separate $20 inspection charge; you pay for repair labor and parts.

Don’t forget your dryer vent. Lint buildup can restrict airflow and increase fire risk. Regular dryer-vent cleaning is an important part of appliance care.

Repair service where you live

ZR Master brings appliance repair to homes across Silicon Valley and the Peninsula, including San Jose, Fremont, Sunnyvale, Palo Alto and the cities and communities listed below.

Tell us where the appliance is located and what is going wrong. Use the Bay Area booking option, speak with us at (650) 943-3696, or to check service for your address.

Appliance repair & home service options

Choose your appliance or service to learn more. Share the brand, model and symptoms when you contact us so we can confirm the appropriate service.

Silicon Valley cities & neighborhoods we serve

Find your city, town or neighborhood below. We serve the South Bay, Peninsula, Tri-City area and Scotts Valley. Contact us with your address or ZIP code to check the next available service visit.

South Bay / Santa Clara County

Peninsula / San Mateo County

Fremont, Newark & Union City

Scotts Valley

  • Scotts Valley

Santa Clara County communities

  • Alum Rock
  • Burbank
  • Cambrian Park
  • East Foothills
  • Loyola
  • San Martin
  • Stanford

Peninsula communities

  • Broadmoor
  • El Granada
  • Emerald Lake Hills
  • Highlands-Baywood Park
  • La Honda
  • Ladera
  • Loma Mar
  • Los Trancos Woods
  • Menlo Oaks
  • Montara
  • Moss Beach
  • North Fair Oaks
  • Pescadero
  • West Menlo Park

San Jose neighborhoods

  • Almaden Valley
  • Alviso
  • Berryessa
  • Blossom Valley
  • Cambrian
  • Downtown San Jose
  • Evergreen
  • Japantown
  • Naglee Park
  • North San Jose
  • Rose Garden
  • Santa Teresa
  • Silver Creek
  • Willow Glen

Not sure about your address or ZIP code? Contact us before booking. We confirm service and appointment availability for your address. Please contact us if your city is not listed.

A clear next step for your repair

  1. Tell us about the appliance. Have your city or ZIP, appliance type, brand and a description of the issue ready. A model number is helpful.
  2. Check the appointment options. Use the Bay Area booking page or call to discuss service at your address. Follow the booking confirmation to complete your appointment.
  3. Discuss diagnosis and repair. Ask about the service visit, diagnostic charge, repair options and applicable terms before authorizing work.

Your Bay Area service contact

Appliance repair at your home across our Bay Area service area. We come to the appliance at your service address.

Call: (650) 943-3696
Service hours: Open 24 hours. Confirm appointment availability when booking.

View our Bay Area business profile and reviews on Google

Bay Area appliance repair questions

Which parts of Silicon Valley do you serve?
We provide in-home appliance service across Santa Clara and San Mateo counties, plus Fremont, Newark, Union City and Scotts Valley. The city and neighborhood directory below helps you find your area. Confirm your service address and available appointment when booking.
Do you serve San Jose and Fremont?
Yes. San Jose and Fremont are included in our listed Bay Area service area. Share your city or ZIP code and appliance details so we can confirm availability for your address.
How can I check my ZIP code and appointment availability?
Use our Bay Area online booking option, call (650) 943-3696, or open our website chat. Confirm your service address and available appointment before making plans.
What should I have ready when I contact you?
Your city or ZIP code, appliance type, brand, model number if available, and a short description of the problem. This helps us discuss the right service and next steps.

Appliance broken? Let’s fix it.

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