What does 5C mean?
Water is not draining from the tub in time. Older models show 5E or nd.
Common causes
- Clogged debris filter
- Kinked or blocked drain hose
- Drain pump failure
- Drain hose inserted too deep into the standpipe
What you can safely check
- Clean the debris filter behind the small front panel (have towels ready)
- Check the drain hose for kinks
- Run a Drain/Spin cycle
Safety first. Unplug the appliance (and shut off gas or water where relevant) before inspecting it. Codes and procedures vary by model — check your owner’s manual.
When to call a technician
If the code comes back after these checks, or you see leaks, burning smells or tripped breakers, stop using the washer and schedule a technician. Our team repairs Samsung washers every week.
Frequently Asked Questions
What does Samsung washer error code 5C mean?
Water is not draining from the tub in time. Older models show 5E or nd.
How do I fix Samsung code 5C?
Clean the debris filter behind the small front panel (have towels ready). Check the drain hose for kinks. Run a Drain/Spin cycle.
When should I call a technician?
If the code comes back after these checks, or you see leaks, burning smells or tripped breakers, stop using the washer and schedule a technician. Our team repairs Samsung washers every week.
Other Samsung washer codes
3CMotor error4CWater supply errorDCDoor/lid errorHEHeater errorLCWater leak / level errorSdToo many sudsUEUnbalanced load
Samsung Washing Machine Repair →
Updated Oct 29, 2026