What does 3C mean?
The control board detected a problem with the motor. Also 3E.
Common causes
- Overloaded tub
- Motor hall sensor or wiring fault
- Motor failure
- Control board fault
What you can safely check
- Reduce the load size
- Power-cycle the washer
- If the code returns, a technician should test the motor and sensor
Safety first. Unplug the appliance (and shut off gas or water where relevant) before inspecting it. Codes and procedures vary by model — check your owner’s manual.
When to call a technician
If the code comes back after these checks, or you see leaks, burning smells or tripped breakers, stop using the washer and schedule a technician. Our team repairs Samsung washers every week.
Frequently Asked Questions
What does Samsung washer error code 3C mean?
The control board detected a problem with the motor. Also 3E.
How do I fix Samsung code 3C?
Reduce the load size. Power-cycle the washer. If the code returns, a technician should test the motor and sensor.
When should I call a technician?
If the code comes back after these checks, or you see leaks, burning smells or tripped breakers, stop using the washer and schedule a technician. Our team repairs Samsung washers every week.
Other Samsung washer codes
4CWater supply error5CDrain errorDCDoor/lid errorHEHeater errorLCWater leak / level errorSdToo many sudsUEUnbalanced load
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Updated Oct 29, 2026